Strategic Business and Planning

Topics

Program Planning & Review

• Guide for Secretaries and Public Officers of a Victorian Incorporated Association, PilchConnect. This guide has practical tools such as sample documents, checklists and flowcharts.  Topics include: appointing and removing a secretary, preparing and giving notice of meetings and reporting to Consumer Affairs Victoria.
• Developing Models for Workforce Recruitment and Retention, US Department of Health and Human Services. This report summarises the U.S. Department of Health and Human Services Children's Bureau funded projects in 2003 through the "Developing Models of Effective Child Welfare Staff Recruitment and Retention Training" grants.

Service Provision

• Improving service provision through agency-based research: Addressing client dropout (2008), Robyn Parker, Australian Family Relationships Clearinghouse. Research and evaluation activities are becoming more common within agencies across the family relationships sector. This paper presents an example of how an agency gathered data from clients who had started but did not completed a program.
• Embedding research in practice: Research within Family Relationship Centres in Australia, Catherine Caruana and Robyn Parker (2009). This paper surveys a sample of research projects undertaken by FRCs and provides some insight into the issues of greatest concern to centres in the first few years of operation and the usefulness of reflective practice in service development.
• Agreeing to disagree: Maintaining dissent in the NGO sector (2008), Gemma Edgar, The Australia Institute. This report considers whether a formal agreement is the right way for the government and the community sector to go about building an ongoing positive and constructive relationship.
• Discovering Community Power: A Guide to Mobilizing Local Assets and Your Organisation's Capacity, by The ABCD Institute. This document will help any organization: strengthen its own organization by enhancing connections with the community's assets; strengthen the community by investing in the community's assets; strengthen current and future community based projects, activities, and proposals

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